MISMI Velvet Boat Neck Bowknot Backless Midi Dress

MismiDaily is dedicated to creating high-quality, adorable reborn dolls. We take full responsibility for the quality of every product and always put your satisfaction first.

We offer a 30-day free return and exchange guarantee on all orders to ensure the rights of every customer are protected. All return and exchange requests will be processed promptly, professionally, and thoughtfully.

If you wish to initiate a return or refund within 30 days of receiving the product, please contact us through one of the following methods:

Email: service@mismidaily.com
Phone/WhatsApp: +1 816-267-5160

Click here for detailed return policy.

We take pride in the quality of every piece of clothing we create. Each item is carefully crafted and inspected to ensure it meets our high standards for materials, stitching, and overall finish.

Preview & Feedback
Before shipping, we thoroughly check your order. If there is anything you are not completely satisfied with, you can contact us to request adjustments or share your feedback. We will work to resolve any concerns to ensure you love your purchase.

Final Approval & Delivery
Once your order is ready, we ship it promptly. If, after receiving your item, you are not satisfied, we will offer a replacement, remake, or refund at no extra cost.

Easy Cancellation
As long as your order has not been shipped, you may cancel for any reason and receive a full refund.

• Hand wash recommended; machine
• wash cold on a gentle cycle
  
• Use mild detergent; do not bleach
  
• Wash with like colors
  
• Do not tumble dry; lay flat to dry to
• maintain shape
  
• Cool iron if needed; avoid high heat
  
• Do not wring or twist
  
• Store folded to prevent stretching

Q:How long is your shipping time?
A:This depends on where you are located. The shipping time to the US is about 3-9 working days and to other areas is about 3-14 working days.

Q:Where is my order now?
A:To track your order,in two ways

One of the options is to click HERE to access it,,Enter your tracking number and you can track your order.

and the other is by going to https://www.17track.net/en. ,Enter your tracking number and you can track your order.

Q: What’s my tracking number?
A: After shipping out, customers will receive a shipping confirmation e-mail with the tracking number included.

Q: What’s the status of my order?
A: Customers will receive a confirmation e-mail to certify that we have confirmed your order. It usually takes 24 to 48 hours for processing, and then it will be shipped out. After shipping out, customers will receive a shipping confirmation e-mail with the tracking number included. To track your order, please go to https://www.17track.net/en. Enter your tracking number and you can track your order.

Q: I have not received any confirmation email.
A: For this matter, please send an email to Service@msimidaily.com. Please specify your invoice ID or the last 4 digits of your credit card, and we will check for you.

Q: I want to return or refund!
A: For return products or refunds, please read our Return Policy first. If you insist, please send an email to Service@msimidaily.com. Please specify your invoice ID or the last 4 digits of your credit card, and we will process it for you.

Q: How to apply for the discount?
A: To use your discount, please first make sure that you have copied all the right alphabets and numbers, with no space. If it still doesn’t work, please contact the email Service@msimidaily.com.

Q: Can I split my pre-sale and in-stock orders?
A: Yes, you can split your order by leaving a note at checkout. If you want the in-stock items shipped first, please make sure to add a note. Splitting orders will incur an additional shipping fee based on the actual costs. If no note is provided, we will ship pre-sale and in-stock items together once the pre-sale products arrive. Alternatively, you can place separate orders for the pre-sale and in-stock items.